Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer exchanges under the following conditions:
Exchange Eligibility
- Items must be unworn, unused, and in their original condition.
- All original tags must be attached.
- Exchanges will not be accepted for items that show signs of wear or are returned without tags.
Exchange Process
- Contact us within7 days of receiving your order to initiate an exchange.
- Provide your order number and reason for exchange.
- Once approved, send the item back to the address provided in our response.
- After inspection, we will issue an exchange for the same item (if available).
Please Note:
- We do not offer refunds, only exchanges.
- Customers are responsible for return shipping costs, unless the item arrived damaged or in error.
If you have any questions, please contact us at info@themiyakocollection.com