Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer exchanges under the following conditions:

Exchange Eligibility

  • Items must be unworn, unused, and in their original condition.
  • All original tags must be attached.
  • Exchanges will not be accepted for items that show signs of wear or are returned without tags.

Exchange Process

  • Contact us within7 days of receiving your order to initiate an exchange.
  • Provide your order number and reason for exchange.
  • Once approved, send the item back to the address provided in our response.
  • After inspection, we will issue an exchange for the same item (if available).

Please Note:

  • We do not offer refunds, only exchanges.
  • Customers are responsible for return shipping costs, unless the item arrived damaged or in error.

If you have any questions, please contact us at info@themiyakocollection.com